Terms and Conditions

Villaverde
Short Term Room Rentals


NOTICE TO GUESTS:

In tutte le camere è vietato fumare così come in tutte le aree comuni interne alla Villa.

Please inform us of your estimated time of arrival. Arrival time – Check in: from 3:00 p.m. Departure day – Check out: before 10:00 a.m.

If there is a need to anticipate your arrival time or extend your stay, just let us know in advance and we will provide you with the common areas. It is not possible to use the rooms before the scheduled check-in time.

For arrivals and departures after the scheduled time, always inform the hotel by e-mail or mobile phone.

The structure has closed circuit video surveillance. The rates applied do not include other personal expenses and anything not expressly indicated.

REGISTRATION:
Access to the structure is permitted only after registration. The structure does not allow access to unaccompanied minors under 18 years of age. If the minor is travelling with persons other than parents, he/she must necessarily have written authorisation and a copy of an identification document from a parent or guardian authorising this.

CHILDREN AND EXTRA BEDS:
No extra beds are provided. All children under 2 years stay free of charge (cot stay – to be requested at time of booking) excluding meals. Where permitted and subject to approval by the establishment, the maximum number of cots is 1 per room. All children over 2 years old occupying a bed pay the discounted rate as adults.

FULL RATE:
One child over 2 years old staying with an adult in a double/twin room pays the full rate.

CONDITIONS AND PAYMENTS:
The structure reserves the right to check the validity of the credit card (where indicated as a guarantee on payment or deposit on total) before the arrival of guests. Rates are inclusive of 10% VAT Breakfast (where included in the rate) is not refundable. In order to guarantee and confirm the booking a deposit of 30% to 50% of the total amount of the stay is required by bank transfer or credit card.

The balance is always to be paid on arrival upon check in except for extras to be paid directly on site. The deposit is not refundable in case of change or cancellation of the stay. Cause not attributable to the structure.

The reservation is considered completed at the moment of confirmation by the structure and only after receipt of a copy of the deposit payment. NOT REFUNDABLE RATE /Prepaid non-refundable rate. With this special rate, those who book a maximum of 30 days in advance through our website will have a discount on the full price of the room, at any time of the year.

The full amount will be charged at the time of booking and is non-refundable.

CANCELLATION POLICY:
By making a reservation, you accept and approve the respective cancellation and no-show policy. For some rates or special offers cancellations or changes are not allowed. Before making a reservation, please check the relevant rules carefully. Booking confirmations, payments already made by bank transfer or credit card. If cancelled up to 30 days before date of arrival, no fee will be charged. If cancelled after this time, 100% of the total price of the stay will be charged.

Reservations made with pre-authorization on credit card.
In case of non-arrival at the structure the room reservation will be kept exclusively for the first night. For the following nights we do not guarantee availability. T

he balance can be paid in the manner chosen by the structure. We accept payment in cash, credit card, bank transfer.

It is always advisable, before making the payment, to check the availability of the rooms requested at the time of booking. In case of late arrival (with respect to the established day) or early departure the customer is required to pay the full price agreed for the nights booked even if not used.

On the day of departure the rooms must be vacated no later than the check out time, otherwise an extra charge equal to 50% of the daily rate will be charged.

Pets are accepted only on reservation

INFORMATION GATHERING:
When you check in you will be asked for an identification document which will be recorded together with your personal data on a notification form which will be sent online to the Police Department.

PRIVACY:
The structure adopts highly ethical standards and respects privacy. Unless required by law by the relevant jurisdictions and except for the transmission to the structure of your name, email address and the details of the document or credit card whose purpose is to complete the reservation for the structure of your choice we will not disclose your personal data to third parties without consent.

SERVICES:
Free Wi-fi line in the whole structure, always available.

Relaxing treatments, plantar reflexology, osteopathic treatments.

TRANSFERT:
On request and on payment to and from Cagliari Elmas airport € 75 one way. daytime hours

SWIMMING POOL:
Free use of the outdoor swimming pool is reserved exclusively for guests.

Breakfast is served from 8:30 a.m. to 10:00 a.m.
Please inform us of any food intolerances and/or allergies.

The Management
Villa Verde